Covent Garden, London

Mon–Fri: 08:00 – 19:00

Covent Garden, London

Mon–Fri: 08:00 – 19:00

Covent Garden, London

SUPPORT

Frequently Asked Questions

Frequently Asked Questions

Everything you need to know before, during, and after your journey.

01 Booking & Payments

How do I book a tour?

Choose your tour, pick a date, and send us a booking request through the tour page. A travel designer will confirm availability and finalize the details with you within one working day.

Which payment methods do you accept?
Can I reserve now and pay later?
Will I receive a booking confirmation?

02 Before You Travel

What's included in the tour price?

Every tour page lists exactly what's included and what's not — from accommodation and local transport to meals and entry tickets. If something isn't listed, just ask us before booking.

Do I need a visa or travel insurance?
How large are the groups?
When is the best time to book?

03 Cancellations & Changes

What is your cancellation policy?

Cancel free of charge up to 30 days before departure for a full refund. Cancellations 14–30 days before departure receive a 50% refund; within 14 days, bookings are non-refundable.

Can I change my travel dates?
What happens if a tour is cancelled by Trevana?
Can someone else take my place?

04 On the Tour

Who will be guiding my tour?

Every Trevana tour is led by a local expert who lives in the destination — not a guide reading from a script. They know the hidden corners, the best tables, and the stories behind every street.

Are your tours family-friendly?
Are meals included?
What if I need help during my trip?

START PLANNING

Still have questions?

Our travel designers reply within one working day.

NEWSLETTER

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4.4 - 59,645 Reviews

ADDRESS

14 Bedford Street, Covent Garden,

London WC2E 9HE, United Kingdom

WORKING HOURS

Mon–Fri 08:00–22:00

Sat–Sun 09:00–21:00

© 2026 Trevana. All rights reserved.

Trevana

NEWSLETTER

Receive Inspiration In Your Inbox

4.4 - 59,645 Reviews

ADDRESS

14 Bedford Street, Covent Garden,

London WC2E 9HE, United Kingdom

WORKING HOURS

Mon–Fri 08:00–22:00

Sat–Sun 09:00–21:00

© 2026 Trevana. All rights reserved.

Trevana

NEWSLETTER

Receive Inspiration In Your Inbox

4.4 - 59,645 Reviews

ADDRESS

14 Bedford Street, Covent Garden, London WC2E 9HE, United Kingdom

WORKING HOURS

Mon–Fri 08:00–22:00

Sat–Sun 09:00–21:00

© 2026 Trevana. All rights reserved.

Trevana

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